“Why?” is the Central Question in HR Controlling

HR controlling’s ability to prepare well-founded decisions and develop strategies is crucial to establishing it as a central function that supports the company’s objectives. A well-structured reporting system is essential for such effective controlling. The focus of personnel controlling on the evaluation of reports is crucial.  HR management is about collecting and preparing data and information on the one hand, and analysing and interpreting it on the other. In the midst of data, reports and metrics, however, the view of the essentials is often clouded. And this is where the question "Why?" comes into play.

The significance of “Why?” in HR controlling

Why are certain key figures used? Why are certain trends observed? Why do employees react in a certain way? Which data can be analysed ad hoc and which need to be interpreted in more detail by the HR team?

These questions may seem simple, but their importance for HR controlling is immense. They serve as a guideline that makes it possible not only to collect data, but also to really understand it and utilise it sensibly. After all, the key question is: what data does HR Controlling need to collect and analyse in order to promote the company’s goals through the planning and management of HR processes?

The challenge of HR controlling

All too often, however, personnel controlling is still faced with the challenge of collecting a large amount of data on personnel at short notice and passing it on in corresponding reports. These tasks are often repetitive, tie up manpower and leave little room for in-depth analyses. The temptation is to focus on the quantity of data collected rather than its quality and relevance. This can lead to an overabundance of reports and metrics that offer little insight and confuse rather than inform decision-makers. Correlations and trends are not transparent and metrics that serve no other purpose dominate.

What are the benefits of focussing on the "why?"

The above examples make it clear why the foundation of HR controlling and the structure of HR reporting should be based on the question "Why?". Increased relevance of the data collected is the benefit of this more detailed approach.

Alignment with corporate goals

The "Why?" in HR controlling allows key figures and reports to be closely aligned with HR objectives and therefore with overarching corporate goals. By regularly asking why certain information is relevant, HR controllers can ensure that their reports contribute to supporting the company’s overall strategy and answering relevant questions.

  • Identification of causes and effects
  • Examples
  • Improving the decision-making process
  • Promoting a learning culture

Read the complete article on nc360°, the noventum info platform.

Über die noventum consulting GmbH

noventum consulting GmbH is an international IT management consultancy.

Founded in 1996 in Münster, today noventum is represented in Münster and Düsseldorf with more than 120 employees. An independent noventum partner company works in Luxembourg.

The managing partner is Uwe Rotermund.

noventum consulting supports its customers in their IT challenges and in their efforts for a modern corporate culture.

Customers are DAX companies as well as medium-sized companies and organizations with a large IT infrastructure.

Firmenkontakt und Herausgeber der Meldung:

noventum consulting GmbH
Münsterstraße 111
48155 Münster
Telefon: +49 (2506) 9302-0
Telefax: +49 (2506) 9302-23

Kay Kamphans
Product Lead HR Analytics
Telefon: +49 (2506) 93020
E-Mail: Kay.Kamphans@noventum.de
Dr. Matthias Rensing
Telefon: +49 (2506) 9302-0
E-Mail: matthias.rensing@noventum.de
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