21 avis clients vérifiés Note globale de 4,4 sur 5 89 % des clients se déclarent prêts à recommander USU Avec une note globale de 4,4 sur 5 et […]
Autor: Firma USU
USU Named in the 2026 Gartner® Magic Quadrant™ for Customer Service Knowledge Management Systems
The internationally recognized market research firm Gartner® has published the first edition of the 2026 Magic Quadrant™ for Customer Service Knowledge Management Systems (CS-KMS). USU is recognized as the only […]
L’avenir de la supervision IT : vers l’intelligence des services
83 % des entreprises utilisent au moins trois outils de supervision informatique 34 % des entreprises hésitent entre des outils standards de supervision et des plateformes d’observabilité complexes USU vient […]
USU Launches Free Trial for IT Asset Management Managed Services
USU announced a new 90-day free trial for its IT Asset Management (ITAM) Managed Services, giving organizations the opportunity to experience expert-led Software Asset Management support at no cost and […]
USU Appoints Mirjam Hermann as Chief Marketing Officer
Effective April 1, 2026, USU has appointed Mirjam Hermann as Chief Marketing Officer (CMO). Previously, she served as Vice President Marketing at USU, where she was responsible for the strategic […]
USU Launches ITAM Workflow Connector for ServiceNow to Streamline License Compliance and Software Requests
USU has launched the USU ITAM Workflow Connector for ServiceNow, a new integration app that connects ServiceNow systems with USU Software Asset Management. The solution enables organizations to access compliance […]
USU Named as a Representative Vendor in the 2026 Gartner® Market Guide for Infrastructure Monitoring Tools
The internationally recognized market research firm Gartner® has published the latest Market Guide for Infrastructure Monitoring Tools 2026. USU is listed as a Representative Vendor in the report. USU was […]
USU Honored for Outstanding Customer Loyalty and Exceptional Customer Service
Strong, long-term customer relationships are a key success factor, especially in dynamic markets. Satisfied customers are the prerequisite for achieving this. Two independent institutes have now confirmed that USU sets […]
USU Contributes AI Expertise to New Research Project FENI-X
As part of the research project FENI-X, USU is contributing its AI expertise in the field of IT and service management as an industry partner. The aim of the project […]
Sven Gerhard Appointed as New Vice President Customer Value at USU
Effective January 1, 2026, Sven Gerhard took on the newly created position of Vice President Customer Value at USU. In this new role, Gerhard is responsible for the strategic development […]